Ahmed Gaber
☰
Ahmed Gaber — Network / Systems Administrator Portfolio Photo

Ahmed Gaber

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Ahmed Gaber — IT Leader working on servers and network infrastructure

About Me

👋 I’m Ahmed Gaber, an IT Leader with 20+ years of experience in building, securing, and operating multi-site environments across Healthcare and Retail.

🌐 FortiGate Firewall & VPN
🖥️ Virtualization (VMware ESXi / Hyper-V)
💾 Data Protection (Veeam, Synology NAS)
📧 Microsoft 365 & Collaboration
📊 ERP Deployment & IT Governance
🛡️ Cybersecurity & Compliance

🚀 Proven record of reducing downtime by 60%, unifying multi-branch networks, and delivering smooth, secure IT operations.

🌐 FortiGate 🖥️ VMware ⚙️ Hyper-V 💾 Veeam 📦 Synology NAS 🛡️ Kaspersky EDR ☁️ Microsoft 365 📊 ERP
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Technical Skills

Network Security 0%
VMware & Hyper-V 0%
Microsoft 365 & Windows Server 0%
Data Protection 0%

Professional Skills

Team Leadership 0%
Strategic Problem Solving 0%
Project Planning 0%
Time Management 0%

Work Experience

Experts Care Medical Group 🏥 Healthcare 💼 Experts Care 📍 Jeddah — Saudi Arabia

Network & Systems Administrator — 2024–Present

  • ⚙️ Implemented Dell server virtualization (Hyper-V & VMware ESXi)
  • 🛡️ Deployed & managed FortiGate firewall (VPN, SD-WAN, Web Filtering)
  • 💾 Integrated Synology NAS with user-based permissions & backup policies
  • 🖥️ Upgraded 150+ user endpoints (Windows 10/11 & hardware refresh)
  • 🔐 Rolled out Kaspersky Next EDR Optimum for enterprise security
  • 📡 Optimized internet infrastructure (DIA, 5G, Static IP failover)
  • 📊 Reduced IT downtime by 60% with proactive monitoring & automation
  • ☁️ Managed Microsoft 365 services (Exchange, OneDrive, Teams)
🌐 FortiGate 🖥️ VMware ESXi ⚙️ Hyper-V 💾 Synology NAS 🌀 Veeam Backup 🛡️ Kaspersky EDR 📡 DIA / 5G Internet ☁️ Microsoft 365 📊 Monitoring & Automation
🏅 Appreciation Letter

Balsam AlUla Pharmacies 💊 Pharmacy 🏪 Balsam AlUla 📍 AlUla — Saudi Arabia

IT Manager — 2022–2024

  • ⚙️ Directed IT operations across 10+ branches ensuring 24/7 uptime
  • 💻 Deployed ERP system integrating HR, Finance & Inventory modules
  • 📡 Configured multi-branch network connectivity (VPN, VoIP, static IP)
  • 💾 Improved data recovery with Veeam & automated backup policies
  • 🔒 Enhanced IT policies aligning with cybersecurity & compliance standards
  • ☁️ Migrated email and collaboration tools to Microsoft 365
  • 📊 Implemented cPanel hosting & domain management
  • 🧑‍💻 Trained 50+ employees on new ERP & IT systems
📦 ERP Deployment 🌐 FortiGate ☁️ Microsoft 365 🖥️ Windows Server 🌀 Veeam 📡 VoIP Systems 🛠️ cPanel Hosting 📊 Data Protection

Zahrat Al-Rawdah Pharmacies 💊 Pharmacy 🏪 Zahrat Al-Rawdah 📍 Riyadh — Saudi Arabia

Systems Administrator & Network Security Specialist — 2019–2021

  • 🛡️ Configured & monitored 150+ FortiGate firewalls
  • ☁️ Managed virtualization (Hyper-V & VMware ESXi)
  • 💾 Implemented Safetica DLP for data security & compliance
  • 📊 Improved monitoring using ManageEngine & Kaseya
  • 📡 Enhanced connectivity & network stability across branches
  • 🔧 Provided advanced IT support & staff training
🌐 FortiGate ⚙️ Hyper-V 🖥️ VMware ESXi 🛡️ Safetica DLP 📊 ManageEngine 🖥️ Kaseya VSA 💾 Acronis Backup 🔧 Technical Training
🏅 Appreciation Letter

Al Ashban Trading Est. 💊 Pharmacy 🏪 Alanaya Aldawaiya 📍 Riyadh — Saudi Arabia

System & Network Administrator — 2017–2019

  • 🔧 Managed on-prem Windows Servers & domain infrastructure
  • 🛡️ Applied group policies & network security standards
  • ☁️ Deployed Hyper-V virtualization environment
  • 📦 Implemented inventory & stock management systems
  • 📡 Ensured stable connectivity & reliable backup power (UPS)
🖥️ Windows Server ⚙️ Hyper-V 📦 Inventory Systems 🔌 UPS 📡 Network Devices 🛡️ Group Policies

Al Mazloum for Trading & Agencies 🛒 Retail 🏪 Al Mazloum 📍 Alexandria — Egypt

IT Technical Support — 2015–2017

  • 🖥️ Installed & troubleshooted PCs, printers, LAN/WAN
  • 💾 Maintained backup, antivirus & security tools
  • 📞 Provided daily IT support to users across departments
  • 🔧 Managed hardware/software upgrades & patching
  • 📡 Supported retail systems & POS devices
🖥️ Technical Support 💾 Backup Systems 🛡️ Antivirus 🌐 LAN/WAN 🛒 POS Systems

Elforqan Computer Services 🛒 Retail 💻 Elforqan 📍 Alexandria — Egypt

Head of IT Retail Operations — 2010–2015

  • 🖥️ Managed & maintained 15,000+ customer devices
  • ⚙️ Oversaw IT infrastructure upgrades across retail branches
  • 🛡️ Implemented antivirus & security policies
  • 📊 Led IT retail projects & cross-functional teams
  • 📦 Built & optimized 6,000+ custom PCs
🛒 Retail IT Operations 🖥️ Custom PC Build 💾 Data Protection 🛡️ Antivirus 📊 Retail Projects

Mega Computer Shop 🛒 Retail 💻 Mega Shop 📍 Alexandria — Egypt

Owner & Technical Lead — 2008–2010

  • 🛒 Established & managed retail IT business
  • 🖥️ Built & customized PCs for clients
  • 🔧 Performed hardware/software maintenance
  • 📡 Provided IT consultancy to customers
  • 💾 Introduced structured backup & antivirus solutions
🛒 Retail 🖥️ PC Customization 🛡️ Antivirus 💾 Backup Solutions 📡 IT Consulting

Tiba Computer 🛒 Retail 💻 Tiba 📍 Alexandria — Egypt

Sales & Technical Support Engineer — 2005–2008

  • 🖥️ Provided IT troubleshooting & system upgrades
  • 🛠️ Installed operating systems & business apps
  • 📡 Built and supported LAN networks
  • 🔧 Maintained PC hardware & peripherals
  • 🛡️ Applied antivirus & security updates
🖥️ Troubleshooting 🛠️ OS Installation 📡 LAN 🔧 Hardware 🛡️ Antivirus

Estabrak Computer Services 🛒 Retail 💻 Estabrak 📍 Alexandria — Egypt

Technical Support Technician — 2003–2005

  • 🔧 Repaired & maintained PCs & laptops
  • 🖥️ Provided IT troubleshooting for users
  • 💾 Installed antivirus & backup tools
  • 📡 Supported small business LAN networks
  • 🛠️ Assisted in procurement & asset tracking
🖥️ Technical Support 🔧 PC Repair 💾 Backup 🛡️ Antivirus 📡 LAN Support

Education & Membership

🎓 Diploma in Computer Studies

Alexandria University — Alexandria, Egypt (2013)

  • 📘 Fundamentals of computer hardware, software, and operating systems.
  • 💻 Programming, databases, and IT support foundations.
  • 🛠 Built strong base for networking & systems certifications.

🪪 Saudi Council of Engineers (SCE)

Membership ID: 123456 — Active Member

  • ✅ Recognized Computer Technician.
  • 📄 Compliance with Saudi Engineering standards.
  • 🌍 Access to professional networking & training.

Certifications

🛡️

Fortinet NSE 1

Network Security Associate

Issuer: Fortinet

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🛡️

ITI

Introduction to Network Security

Issuer: ITI

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🛡️

ITI

Computer Network Fundamentals

Issuer: ITI

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🔒

Palo Alto Networks

Cybersecurity Fundamentals

Issuer: Palo Alto

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🔒

Cisco

Introduction to Cybersecurity

Issuer: Cisco

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🔒

IBM

Cybersecurity Essentials

Issuer: IBM

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🔒

Google

Foundations of Cybersecurity

Issuer: Google

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🔒

Fortinet

Information Security Awareness

Issuer: Fortinet

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💻

Google

IT Support Professional

Issuer: Google

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💻

Google

Basics of Technical Support

Issuer: Google

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💻

IBM

Introduction to Technical Support

Issuer: IBM

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💻

LinkedIn Learning

Troubleshooting IT Remote Administration

Issuer: LinkedIn

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💻

LinkedIn Learning

Windows 11 IT Support Troubleshooting

Issuer: LinkedIn

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💻

LinkedIn Learning

Microsoft 365 for IT Pros

Issuer: LinkedIn

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💾

Veeam

Backup & Recovery

Issuer: Veeam

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📘

LinkedIn Learning

How to Learn Faster

Issuer: LinkedIn

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Projects

Data Center Upgrade Project — Dell Servers, VMware ESXi

Data Center Upgrade

Enterprise-grade upgrade with Dell servers, virtualization, and secure backup.

ERP Deployment

ERP Deployment

Multi-branch ERP implementation covering HR, Finance, and Inventory systems.

Cybersecurity Program

Cybersecurity Program

Advanced cybersecurity strategy with EDR, FortiGate, and awareness campaigns.

Network Optimization

Network Optimization

Enhanced connectivity with DIA, 5G redundancy, VLANs, and proactive monitoring.

Infrastructure Deployment

IT Infrastructure Deployment

Complete deployment of servers, routers, switches, cabling, CCTV, and access control.

Attendance Management System

Attendance Management System

Centralized biometric attendance and time-tracking system across branches.

Data Protection & DLP

Data Protection & DLP

Enterprise backup, disaster recovery, and data loss prevention strategy.

Retail IT Operations

Retail IT Operations

POS systems, inventory management, and IT support for retail environments.

Professional Tags

A snapshot of my technical expertise, enterprise systems, and practical skills built through 20+ years of IT leadership.

🌐 Networking

FortiGate LAN / WAN / VLANs VPN & SD-WAN DIA & 5G Segmentation QoS Static IP Switch Config

🖥️ Systems & Virtualization

VMware ESXi Hyper-V Dell Servers Windows Server Microsoft 365 SQL Server Linux Storage Mgmt

🔒 Cybersecurity

Kaspersky EDR Safetica DLP Secure Email Compliance Incident Response MFA & Access Control Firewall Hardening Vulnerability Scans

💾 Backup & DR

Veeam Acronis Cloud DR Synology NAS Archiving DR Drills High Availability

🏢 Enterprise Solutions

ERP Systems Biometric POS Systems CCTV Access Control Cabling Digital Signage

⚙️ Tools & Monitoring

PRTG Zabbix Kaseya VSA Automation CLI / Shell Diagnostics ITIL

Contact Information

Quick ways to get in touch — choose your preferred method.

Email

ahmedgaber88@gmail.com
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Phone

+966 59 713 0001
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LinkedIn

linkedin.com/in/ahmedgaber88
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WhatsApp

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