Ahmed Gaber — Network / Systems Administrator Portfolio Photo

Ahmed Gaber

Ahmed Gaber — IT Leader working on servers and network infrastructure

About Me

👋 I’m Ahmed Gaber, an IT Leader with 20+ years of experience in building, securing, and operating multi-site environments across Healthcare and Retail.

🌐 FortiGate Firewall & VPN
🖥️ Virtualization (VMware ESXi / Hyper-V)
💾 Data Protection (Veeam, Synology NAS)
📧 Microsoft 365 & Collaboration
📊 ERP Deployment & IT Governance
🛡️ Cybersecurity & Compliance

🚀 Proven record of reducing downtime by 60%, unifying multi-branch networks, and delivering smooth, secure IT operations.

🌐 FortiGate 🖥️ VMware ⚙️ Hyper-V 💾 Veeam 📦 Synology NAS 🛡️ Kaspersky EDR ☁️ Microsoft 365 📊 ERP
📄 Download Full Profile

Technical Skills

Network Security 0%
VMware & Hyper-V 0%
Microsoft 365 & Windows Server 0%
Data Protection 0%

Professional Skills

Team Leadership 0%
Strategic Problem Solving 0%
Project Planning 0%
Time Management 0%

Work Experience

Experts Care Medical Group 🏥 Healthcare 💼 Experts Care 📍 Jeddah — Saudi Arabia

Network & Systems Administrator — 2024–Present

  • ⚙️ Implemented Dell server virtualization (Hyper-V & VMware ESXi)
  • 🛡️ Deployed & managed FortiGate firewall (VPN, SD-WAN, Web Filtering)
  • 💾 Integrated Synology NAS with user-based permissions & backup policies
  • 🖥️ Upgraded 150+ user endpoints (Windows 10/11 & hardware refresh)
  • 🔐 Rolled out Kaspersky Next EDR Optimum for enterprise security
  • 📡 Optimized internet infrastructure (DIA, 5G, Static IP failover)
  • 📊 Reduced IT downtime by 60% with proactive monitoring & automation
  • ☁️ Managed Microsoft 365 services (Exchange, OneDrive, Teams)
🌐 FortiGate 🖥️ VMware ESXi ⚙️ Hyper-V 💾 Synology NAS 🌀 Veeam Backup 🛡️ Kaspersky EDR 📡 DIA / 5G Internet ☁️ Microsoft 365 📊 Monitoring & Automation

Balsam AlUla Pharmacies 💊 Pharmacy 🏪 Balsam AlUla 📍 AlUla — Saudi Arabia

IT Manager — 2022–2024

  • ⚙️ Directed IT operations across 10+ branches ensuring 24/7 uptime
  • 💻 Deployed ERP system integrating HR, Finance & Inventory modules
  • 📡 Configured multi-branch network connectivity (VPN, VoIP, static IP)
  • 💾 Improved data recovery with Veeam & automated backup policies
  • 🔒 Enhanced IT policies aligning with cybersecurity & compliance standards
  • ☁️ Migrated email and collaboration tools to Microsoft 365
  • 📊 Implemented cPanel hosting & domain management
  • 🧑‍💻 Trained 50+ employees on new ERP & IT systems
📦 ERP Deployment 🌐 FortiGate ☁️ Microsoft 365 🖥️ Windows Server 🌀 Veeam 📡 VoIP Systems 🛠️ cPanel Hosting 📊 Data Protection

Zahrat Al-Rawdah Pharmacies 💊 Pharmacy 🏪 Zahrat Al-Rawdah 📍 Riyadh — Saudi Arabia

Systems Administrator & Network Security Specialist — 2019–2021

  • 🛡️ Configured & monitored 150+ FortiGate firewalls
  • ☁️ Managed virtualization (Hyper-V & VMware ESXi)
  • 💾 Implemented Safetica DLP for data security & compliance
  • 📊 Improved monitoring using ManageEngine & Kaseya
  • 📡 Enhanced connectivity & network stability across branches
  • 🔧 Provided advanced IT support & staff training
🌐 FortiGate ⚙️ Hyper-V 🖥️ VMware ESXi 🛡️ Safetica DLP 📊 ManageEngine 🖥️ Kaseya VSA 💾 Acronis Backup 🔧 Technical Training
🏅 Appreciation Letter

Al Ashban Trading Est. 💊 Pharmacy 🏪 Alanaya Aldawaiya 📍 Riyadh — Saudi Arabia

System & Network Administrator — 2017–2019

  • 🔧 Managed on-prem Windows Servers & domain infrastructure
  • 🛡️ Applied group policies & network security standards
  • ☁️ Deployed Hyper-V virtualization environment
  • 📦 Implemented inventory & stock management systems
  • 📡 Ensured stable connectivity & reliable backup power (UPS)
🖥️ Windows Server ⚙️ Hyper-V 📦 Inventory Systems 🔌 UPS 📡 Network Devices 🛡️ Group Policies

Al Mazloum for Trading & Agencies 🛒 Retail 🏪 Al Mazloum 📍 Alexandria — Egypt

IT Technical Support — 2015–2017

  • 🖥️ Installed & troubleshooted PCs, printers, LAN/WAN
  • 💾 Maintained backup, antivirus & security tools
  • 📞 Provided daily IT support to users across departments
  • 🔧 Managed hardware/software upgrades & patching
  • 📡 Supported retail systems & POS devices
🖥️ Technical Support 💾 Backup Systems 🛡️ Antivirus 🌐 LAN/WAN 🛒 POS Systems

Elforqan Computer Services 🛒 Retail 💻 Elforqan 📍 Alexandria — Egypt

Head of IT Retail Operations — 2010–2015

  • 🖥️ Managed & maintained 15,000+ customer devices
  • ⚙️ Oversaw IT infrastructure upgrades across retail branches
  • 🛡️ Implemented antivirus & security policies
  • 📊 Led IT retail projects & cross-functional teams
  • 📦 Built & optimized 6,000+ custom PCs
🛒 Retail IT Operations 🖥️ Custom PC Build 💾 Data Protection 🛡️ Antivirus 📊 Retail Projects

Mega Computer Shop 🛒 Retail 💻 Mega Shop 📍 Alexandria — Egypt

Owner & Technical Lead — 2008–2010

  • 🛒 Established & managed retail IT business
  • 🖥️ Built & customized PCs for clients
  • 🔧 Performed hardware/software maintenance
  • 📡 Provided IT consultancy to customers
  • 💾 Introduced structured backup & antivirus solutions
🛒 Retail 🖥️ PC Customization 🛡️ Antivirus 💾 Backup Solutions 📡 IT Consulting

Tiba Computer 🛒 Retail 💻 Tiba 📍 Alexandria — Egypt

Sales & Technical Support Engineer — 2005–2008

  • 🖥️ Provided IT troubleshooting & system upgrades
  • 🛠️ Installed operating systems & business apps
  • 📡 Built and supported LAN networks
  • 🔧 Maintained PC hardware & peripherals
  • 🛡️ Applied antivirus & security updates
🖥️ Troubleshooting 🛠️ OS Installation 📡 LAN 🔧 Hardware 🛡️ Antivirus

Estabrak Computer Services 🛒 Retail 💻 Estabrak 📍 Alexandria — Egypt

Technical Support Technician — 2003–2005

  • 🔧 Repaired & maintained PCs & laptops
  • 🖥️ Provided IT troubleshooting for users
  • 💾 Installed antivirus & backup tools
  • 📡 Supported small business LAN networks
  • 🛠️ Assisted in procurement & asset tracking
🖥️ Technical Support 🔧 PC Repair 💾 Backup 🛡️ Antivirus 📡 LAN Support

Education & Membership

🎓 Diploma in Computer Studies

Alexandria University — Alexandria, Egypt (2013)

  • 📘 Fundamentals of computer hardware, software, and operating systems.
  • 💻 Programming, databases, and IT support foundations.
  • 🛠 Built strong base for networking & systems certifications.

🪪 Saudi Council of Engineers (SCE)

Membership — Active Member

  • ✅ Recognized Computer Technician.
  • 📄 Compliance with Saudi Engineering standards.
  • 🌍 Access to professional networking & training.

Certifications

🛡️

Fortinet NSE 1

Network Security Associate

Issuer: Fortinet

📄 View Certificate
🛡️

ITI

Introduction to Network Security

Issuer: ITI

📄 View Certificate
🛡️

ITI

Computer Network Fundamentals

Issuer: ITI

📄 View Certificate

Key Projects & Systems

A curated highlight reel for fast scanning. The full, detailed portfolio (with filters + deep notes) is available on the Projects page.

⭐ Featured Highlights

High-impact systems, infrastructure upgrades, automation, and governance deliveries.

Clinic Displays Management System (v1.6)

Healthcare digital signage platform (RBAC, templates, branding, assignments) with resilient Android player behavior.

  • Role-based access (SuperAdmin → Viewer)
  • Offline fallback + auto-recovery patterns
  • Centralized settings + templates engine

Backup & Data Protection Automation Suite

PowerShell automation to verify backups, replicate offsite, and compress safely with auditing & retention policies.

  • SQL backups + offsite transfer validation
  • Patient files secure copy with CSV tracking
  • Safety controls (time window, STOP flag, logs)

Data Center Upgrade & Virtualization

Modernized compute + virtualization stack and standardized server builds for stability, performance, and recovery readiness.

  • VMware ESXi / Hyper-V architecture
  • Storage consolidation + performance tuning
  • Operational monitoring improvements

Network Optimization & Redundancy

Segmentation, redundancy (DIA + 5G), and performance tuning with a security-first approach.

  • VLAN segmentation & traffic control
  • Failover strategy + static IP planning
  • Latency / DNS optimization

Endpoint Protection Upgrade (EDR)

Endpoint security rollout with centralized policies, reporting, and response workflow for healthcare environments.

  • Device groups + baseline hardening
  • Alert handling & response playbooks
  • Management visibility & reporting

IT Policies & Governance Framework

Internal standards for access control, asset lifecycle, acceptable use, and audit-friendly IT operations.

  • Access provisioning & periodic review
  • Asset inventory + lifecycle controls
  • Security awareness + compliance alignment
View All Projects

Skills & Expertise

Core technical competencies and enterprise skills developed through hands-on leadership across healthcare and multi-branch environments.

🖧 Networking & Security

  • FortiGate: VPN, SD-WAN, web filtering, policy governance
  • LAN/WAN design, VLAN segmentation, and secure remote access patterns
  • Redundancy planning (DIA + 5G), QoS mindset, and troubleshooting at scale
  • DNS/latency optimization, IP planning, and service continuity focus
Networking Firewall/VPN Performance

🖥️ Systems & Virtualization

  • VMware ESXi / Hyper-V operations (builds, migrations, capacity mindset)
  • Windows Server services: AD DS, DNS, DHCP, GPO baseline hardening
  • Microsoft 365 administration (identity-first access, endpoint readiness)
  • SQL Server basics: maintenance, backup plans, and availability awareness
Systems Virtualization Windows/M365

🔐 Cybersecurity & Governance

  • Endpoint protection: Kaspersky EDR (policy, groups, visibility, response)
  • Data protection: Safetica DLP concepts, access control, and least privilege
  • Security awareness & incident reporting / escalation workflow
  • Audit-friendly documentation, baselines, and change discipline
Security Healthcare IT Operations

💾 Backup, DR & Business Continuity

  • Veeam / Acronis fundamentals, Synology NAS administration (Btrfs, permissions)
  • Backup verification, restore testing, and retention governance
  • Offsite replication strategy + DR runbooks mindset
  • Automation to keep backups consistent, traceable, and safe
Backup/DR Veeam/NAS Continuity

⚙️ Automation & Scripting

  • PowerShell automation (file workflows, logs, CSV tracking, safety windows)
  • Task Scheduler / service mindset for “always-on” operations
  • Operational tooling: structured logs, validations, and error handling patterns
  • Automation built for healthcare reliability (no surprises at peak hours)
PowerShell Ops Automation Reliability

📈 Monitoring & Observability

  • FortiAnalyzer awareness (log visibility, reporting, and event review)
  • Health checks, capacity tracking, and proactive incident prevention
  • Alert triage approach: impact, priority, containment, and follow-up
  • Creating dashboards / status summaries for management
Monitoring Visibility Reporting

🏥 Healthcare & Enterprise Systems

  • Clinical IT support mindset (uptime, patient impact, and fast recovery)
  • ERP / Attendance / POS ecosystems and multi-branch operations
  • Digital signage & media systems (content, templates, deployments)
  • Endpoint, printers, and device support with clear SOPs
Healthcare IT ERP/POS Support

🧭 Operations & Leadership

  • IT operations ownership: priorities, SLAs, and stakeholder communication
  • Vendor / procurement coordination, lifecycle planning, and budgeting mindset
  • Policies, SOPs, and documentation that scale across teams
  • Asset inventory control and access lifecycle (onboarding/offboarding)
Process Delivery Healthcare IT

Contact Information

Quick ways to get in touch — choose your preferred method.